A New Extortion Phishing Scam
We have received a number of reports from customer receiving an email that appears to originate from their own account and starts with the text.

Hello!
Iím a member of an international hacker group.


Please be aware that this message is not originating from you but is pretending to be so as to make you believe your account has been compromised. Under no circumstances should you respond to the message or make any payment as indicated within the message. The message can be ignored and deleted.

If the message contains your current password then you should proceed to change this as soon as possible. You can change your email password from inside your My Account area. Please click on Email followed by the relevant email address. From here you can select either Client Settings or Change Password. You should always maintain a complex password - preferably with a minimum of eight characters containing upper case lower case and numbers.

You can also find more information relating to this scam by visiting the article below.

https://itnerd.blog/2018/09/26/a-brand-new-extortion-phishing-scam-is-making-the-rounds-heres-how-not-to-become-a-victim

Posted by Customer Services on 02 January 2019 at 14:32